Privacy Statement

Last Updated: 06 October 2024

At FINOPT Solutions, we are committed to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website. By continuing to use our website, you consent to the practices outlined below.

1. Information We Collect

1.1 Personal Information

We may collect personal data you voluntarily provide, such as:

Name, email address, phone number, and postal address
Preferences or feedback shared through forms
Information provided via contact forms or support requests

1.2 Automatically Collected Information

We collect technical data to enhance your experience, including:

IP address, browser type, and operating system
Pages visited, referring URLs, and usage patterns

This data is anonymized where possible and used solely for analytical purposes.

2. Cookies and Tracking Technologies

2.1 Cookies Used

We use the following cookies on our website:

Google Analytics: Configured to anonymize IP addresses, ensuring no traceable data is processed. Data is not shared with Google for other services.
Functional Cookies: Used to verify website ownership and do not affect your privacy.

If external content, such as embedded YouTube videos, is included on the site, additional cookies may be placed. A cookie notification will be recommended in such cases.

2.2 Cookie Preferences

You can manage cookie preferences via your browser settings. For more details, refer to our Cookie Policy.

3. Lawful Basis for Processing

We process personal data under the following legal bases:

Consent: When you voluntarily provide information (e.g., subscribing to updates).
Contractual Necessity: To fulfill services or respond to inquiries.
Legitimate Interest: To improve user experience and website functionality.
Legal Obligations: To comply with applicable laws and regulations.

4. How We Use Your Information

Your data is used for the following purposes:

Service Delivery: To provide and enhance the services you request.
Personalization: To tailor content and improve user experience.
Communication: To respond to inquiries or feedback and provide updates.
Analytics and Security: To monitor usage patterns, ensure site security, and improve performance.

5. Data Retention

We retain personal data only as long as necessary to fulfill its purpose or as required by law. After this period, the data is securely deleted or anonymized.

For contact form submissions or email correspondence, we recommend deleting records periodically to minimize unnecessary storage.

6. Data Security

We employ advanced security measures, including:

Secure HTTPS connection (SSL certificate) for encrypted communication
DNSSEC for domain name security
Regular monitoring and access controls to prevent unauthorized access

7. Sharing of Information

We do not share personal data with third parties except:

With trusted service providers who assist in operating our website under strict confidentiality agreements
When required by law or legal authorities

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Access: Request a copy of your data.
Correction: Rectify inaccurate or incomplete data.
Deletion: Request the deletion of your data, subject to legal retention obligations.
Objection: Object to specific processing activities.
Portability: Request a machine-readable copy of your data.

To exercise these rights, please contact us at info@finoptsolutions.co.uk.

9. International Data Transfers

If personal data is transferred outside the UK, we ensure adequate safeguards are in place in accordance with UK GDPR.

10. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Significant updates will be communicated to you.

11. Contact Us

For questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: info@finoptsolutions.co.uk
Address: 71-77 Shelton Street, Covent Garden, London, WC2H 9JQ
Phone: +44 03300439947

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