Terms and Conditions

By purchasing this service, you agree to the following terms and conditions:

1. Payment Terms

• The total service fee is payable in accordance with the pricing stated on our website at the time of purchase..

• We reserve the right to change pricing or service content at any time without prior notice or liability to you.

2. Pricing and Delivery Format

• All prices displayed on the website apply to virtual training services delivered per individual participant.

• Requests for on-site, in-person, or custom training formats are not covered under standard pricing and will require a separate quotation. Please contact us to discuss tailored options.

3. Refund and Cancellation Policy

In accordance with the UK Consumer Contracts Regulations:

• You are entitled to a full refund if you cancel within 7 calendar days of purchase, provided no part of the service has been accessed.

• A 50% refund is available if you cancel within 14 calendar days, again only if the service has not been accessed.

• No refunds will be issued once any portion of the service has been accessed, including attendance at sessions, downloading of materials, or receiving personalized support.

• To request a refund, please contact us at info@finoptsolutions.co.uk within the applicable timeframe.

4. Service Access and Availability

• Access to the service begins upon confirmation of your initial payment.

• We do not guarantee the continued availability of this product or service.

• We reserve the right to update, modify, or discontinue any part of the service or website content without prior notice.

5. Data Protection & GDPR Compliance

• Your personal data is collected and processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

• We collect only the data necessary to fulfill our contractual obligations, provide services, and communicate with you regarding your purchase.

• Your data will never be sold or shared with third parties without your consent, except as required by law.

• You may request access to, correction of, or deletion of your personal data by contacting info@finoptsolutions.co.uk.

6. Limitation of Liability

• We strive to deliver services as described on the website, but do not guarantee specific outcomes or uninterrupted access.

• We are not liable for any indirect or consequential losses.

• Our total liability is limited to the amount you have paid for the relevant service.

7. Governing Law

These terms and any disputes arising from them are governed by the laws of England and Wales, and are subject to the exclusive jurisdiction of the UK courts.

8. Contact Information

Finopt Solutions Limited
Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ
Email: info@finoptsolutions.co.uk